Shipping Policy

Last Updated: June 2026

Thank you for shopping with Ojasvi Perfume. We are committed to delivering your favorite fragrances safely and on time.

1. Order Processing

* Orders are processed within 1–3 business days after successful payment confirmation.

* Orders placed on Sundays or public holidays will be processed on the next working day.

* During special promotions, festivals, or peak periods, processing times may be slightly longer.

2. Shipping Coverage

Ojasvi Perfume currently ships across India through trusted courier and logistics partners.

For delivery availability in your area, please contact us before placing your order.

3. Delivery Time

Estimated delivery timelines:

* Metro Cities: 3–7 business days

* Tier 2 & Tier 3 Cities: 5–10 business days

* Remote Locations: 7–14 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

4. Shipping Charges

* Shipping charges, if applicable, will be displayed at checkout before payment.

* Ojasvi Perfume may offer free shipping on selected products, promotional campaigns, or minimum order values.

5. Order Tracking

Once your order is dispatched, tracking details will be shared via WhatsApp, SMS, email, or other available communication channels.

Customers can use the provided tracking information to monitor shipment status.

6. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

Ojasvi Perfume shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Additional shipping charges may apply for re-dispatch of returned shipments.

7. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

* Courier partner issues

* Weather conditions

* Public holidays

* Natural disasters

* Government restrictions

* Other unforeseen circumstances

Ojasvi Perfume shall not be held liable for delays caused by such factors.

8. Damaged Packages

If you receive a damaged package:

* Take clear photographs of the package and product.

* Contact us within 48 hours of delivery.

* Retain all packaging materials until the issue is resolved.

Claims submitted after 48 hours may not be eligible for replacement or refund.

9. Failed Delivery Attempts

Courier partners may make multiple delivery attempts.

If delivery cannot be completed due to customer unavailability or incorrect information, the shipment may be returned to us. Re-shipping charges may apply.

10. Contact Us

For shipping-related queries, please contact:

Ojasvi Perfume

📞 Mobile/WhatsApp: +91 9136814586

We appreciate your trust in Ojasvi Perfume and look forward to delivering premium fragrances to your doorstep.